Please read carefully before you order. About Us: Q:Are you factory
or not? A:Yes,we are shen zhen factory,welcome to visit us,location
you need please contact us. About Quality: Q:Why choose us? A:We
are Top seller in alibaba please check the Prize for alibaba issued
for us. Q:What about quality? A:We guaranty 100% inspection goods
before delivery. Q:What if goods are defect when I receive it? A:We
well packed all the goods with export standard carton,but if carton
broken when you get the goods,please open the carton and check the
quantity is correct as you order ,also if package is broken please
keep the photo proof and ask the courier compensation,also if you
need help please contact us with your proof.and when you sign your
name in the tracking no. bill,please remark the problem and keep
the bill photo proof. Q:How long is the warranty? A:Caculate from
the day goods dispatch(alibaba dispatching time),in 45days,any
quality issue except courier damage/man-made broken,you can share
us the vedio to email us to ask refund or replace new one for
you,please know that we only replace the defect parts in your next
order. Q:If my customer return the goods out of the warranty time
what should I do? A:We can sell you the defect parts by cost,so you
can replace to your customer. About Price: Q:Is that possible lower
the price if I have big quantity? A:yes,if goods over 1000pcs,you
can contact us to discuss. Q:Why you price is higher than other
supplier? A:please check our review we only sell quality
products,we pay more for quality control,if you need cheapest
goods,sorry,we are not match to do business. About OEM, Q:Can you
do OEM or ODM for us? A:Yes,OEM MOQ is 3k quantity,if you need less
quantity the cost will be higher as package need to be higher
price,Delivery time is 7 to 10 days working days after confirm your
OEM package. About delivery time: Q:How long we can receive the
goods after I paid the order? A:Usually we ship our goods in second
day after get your payment except OEM service/Chinese legal
holiday.If you choose Seller's shipping method,it will ship by
post,in 15 to 25days will arrive to you,USA usually 9 to 15days.If
you choose DHL/UPS usually in 9days you get the parcel.After 2days
usually we get tracking no. We will share to you except we are in
holiday. About How we can start order? Q:How to start order?
A:1,Click START ORDER.2,Choose the color you want and put in the
CART,3,fulfill your address with correct address with correct
mobile and correct post code,your full name,MUST BE FULL NAME.4,Pay
the order.If you offer us wrong information,delivery will delay
until you offer us correct information. About payment terms. Q:What
is payment terms? A:1,alibaba trade assurance By BOLETO,
mastercard, visa, e-Checking, PAYLATER, T/T,LC.credit card is most
fast way money in 2H. A:Wechat pay,RMB bank payment,Western
union,hsbc account. About gift: Q:What I can get the gift if I
leave a 5 star review? A:1,thanks for your satisfaction 2,when you
repeat order you show us your good review,and you gonna get one
free sample from us,please contact us as free sample one month only
30pcs available. About dispute: Q:When I contact you,you don't
reply,can I open the dispute? A:Please contact us for your problem
you facing,we usually will feed you back in 24H except we are in
holiday,so please give us at least one chance to discuss before you
open dispute. Our working time: A:From monday to saturday 9am to
5am Beijing time usually except we are in holiday.
